Cancellation & Refund Policy

Applies to all courses, workshops, retreats, trainings, and programs.

Payment

Full payment is required within 2 weeks of signing up, unless an installment plan has been agreed in advance. Non-payment of the program fee is not considered a cancellation.

Cancellation Policy

• 61 days or more before the program start: participants receive 50% of funds paid.

• 31-60 days before the program start: participants receive 20% of funds paid.

• 0-30 days before the program start: no refund is given.

To cancel, participants must email psw@punnuwasu.com. No other communication channel will be accepted.
A handling fee applies to any cancellation, transfer to another program, or arrangement of a replacement participant: USD 100 for programs held in Bali, and CHF 100 for programs held in Switzerland or any country in Europe. All additional transfer costs of any repayment are the responsibility of the participant.

Replacement Participants

If a participant is unable to attend, they may arrange a replacement. The full name and email address of the replacement must be sent to psw@punnuwasu.com at least 7 days before the event start, in writing - no other communication channel will be accepted. Any difference in price between the original and replacement booking (e.g. due to early-bird pricing) is the responsibility of the participants involved.

Missed Classes

Classes that are not attended cannot be recovered or refunded at a later time. There is no entitlement to a discount or refund for absence - including arriving late, leaving early, illness, flight cancellations, travel delays, job-related matters, or any other interruption - or for withdrawing partway through a course, workshop, retreat, training, or program.

Organizer-Initiated Cancellation

If a program is cancelled or postponed by the organizer, participants will receive a full refund of the program fee, or may choose to transfer the full amount to a future program. This refund applies only to the program fee paid directly to the organizer and does not cover any other costs. Participants are therefore strongly recommended to have travel, accommodation, and cancellation insurance in place to cover such expenses.

Force Majeure

If a program must be postponed or cancelled due to circumstances beyond the organizer's control - including but not limited to pandemic, natural disaster, government travel restriction, or civil emergency - no refund will be issued. Instead, the participant's spot will be transferred to a future program.

Insurance

Participants are responsible for their own insurance, including health, travel, liability, event/course cancellation insurance etc. Teachers and assistants are not liable for any damage, loss, theft of property, or injury.

Health & Fitness

By registering, participants confirm they are physically able to take part in the activities offered and agree to inform teachers in advance of any health condition relevant to their safe participation.

This policy applies to all programs with immediate effect (July 2026).